![]() Download and install the latest HP Basic Device Software for your printer as necessary:.If your PC language is not in english, please change y for the takeown command (the first and last command to its corresponding value for yes, such as j for Dutch or o for French.Takeown /f %windir%\System32\DriverStore\FileRepository /r /d y icacls "%windir%\System32\DriverStore\FileRepository" /grant %username%:(OI)(CI)F /T for /d %G in ("%windir%\System32\DriverStore\FileRepository\hpesclscan*") do rd /s /q "%~G" takeown /f %windir%\System32\DriverStore\FileRepository /A /r /d y ![]() ![]() Copy the following command, then right-click the Command Prompt dialog and select Paste, then press Enter till any command completes processing:.From the search bar type CMD, right-click on Command Prompt and select Run as Administrator.From the Start menu click the Gear icon, select Apps, and uninstall the HP Basic Device Software for your printer.
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